We Built the Platform
We Wished Existed.
Kendaall Tracking exists because logistics operators and heavy industry leaders deserved better than GPS dots on a map. We are the team that refused to accept that asset intelligence had to mean expensive guesswork, reactive breakdowns, and operational blind spots — so we built the platform that changes all of that.
A Company Built on the Belief That Every Asset Deserves a Voice
Kendaall Tracking is a next-generation asset management company headquartered in Nairobi, Kenya, with operational reach spanning East, Central, and Southern Africa. We specialise in the real-time monitoring of locomotives, freight wagons, mining machinery, port equipment, and heavy industrial plant — the kinds of high-value, high-consequence assets where operational visibility is not a convenience but a business-critical requirement.
We were founded by a team of logistics engineers, data scientists, and embedded systems developers who had collectively spent years watching the same problem repeat itself across African freight and industrial operations: critical assets operating in relative darkness, with maintenance teams reacting to failures rather than preventing them, and operations managers unable to make informed decisions about fleet allocation, condition, or risk. The technology to solve this problem existed. A platform that brought it together in a practical, deployable form built specifically for the realities of African logistics infrastructure — that was what was missing.
“We do not sell GPS trackers. We sell the certainty that comes from knowing exactly what every asset in your fleet is doing, how it is performing, and what it will need before it needs it.”
Kendaall Tracking’s platform combines ruggedised IoT hardware, multi-network connectivity architecture, machine learning–based predictive maintenance, and an enterprise-grade analytics dashboard into a single coherent system. Our approach is grounded in the principle that asset intelligence should be accessible to the operations team — not just the engineering team — and that the value of data is measured entirely by the quality of decisions it enables.
Since our founding in 2019, we have expanded from a focused rail freight monitoring product into a comprehensive heavy industry asset intelligence platform, serving clients in rail logistics, open-cast and underground mining, container terminal operations, and large-scale infrastructure construction. In each sector, our deployment philosophy remains consistent: understand the operational environment first, then configure the platform to speak that environment’s language. We do not offer one-size-fits-all telematics. We offer precision-configured asset intelligence built around the specific rhythms, regulatory requirements, and risk profiles of each client’s operation.
Every team member at Kendaall Tracking — whether they write firmware, train machine learning models, manage client deployments, or support operations at two in the morning when a freight corridor alert fires — is motivated by the same conviction: that the people and organisations responsible for moving goods, extracting resources, and building infrastructure deserve tools that are genuinely worthy of the work they do. We build those tools.
To empower logistics operators and heavy industry businesses to achieve optimal operational efficiency by transforming raw asset data into actionable intelligence — delivering the visibility, predictability, and control that eliminates downtime, reduces risk, and enables confident decision-making at every level of the organisation.
Operational Integrity
We build for environments where failure is not an option and data accuracy carries real operational and financial consequence.
Relentless Reliability
Our platform is built to perform when conditions are worst — in tunnels, in dust, in heat, in places where connectivity is a challenge, not a given.
Client Partnership
Every deployment is a long-term partnership. Our success is measured by what our clients achieve, not by what features we ship.
Intelligence, Not Noise
We are obsessed with turning data into decisions. Every alert, report, and dashboard element must reduce uncertainty and improve outcomes.
From a Single Rail Corridor to a Continental Platform
Kendaall Tracking’s story is the story of a problem that kept presenting itself, a team that refused to accept inadequate answers, and a platform that grew from those convictions into the most capable asset intelligence system in the region.
Founded in Response to a Real Problem
Kendaall Tracking was incorporated in Nairobi following a detailed analysis of locomotive failure patterns on Kenya’s freight rail network. The founding team — drawn from backgrounds in embedded systems engineering, logistics operations, and data science — identified that the core problem was not the absence of technology, but the absence of technology integrated specifically for the African freight context: intermittent connectivity, harsh environments, and limited on-site maintenance capacity. The first Kendaall hardware prototype was developed and tested over six months on the Nairobi–Mombasa corridor.
First Commercial Deployments Go Live
The Kendaall platform reached commercial availability in mid-2020, with the first three enterprise deployments covering a combined locomotive fleet of 47 units across two freight operators in Kenya and Tanzania. The early platform delivered core GPS tracking and temperature monitoring, with the predictive maintenance engine in supervised beta. Feedback from operations teams during this period fundamentally shaped the dashboard design philosophy — specifically, the decision to build for operations managers rather than engineers, with decision-ready intelligence surfaced above raw data at every level of the interface.
Predictive Maintenance Engine Launched
The Kendaall predictive maintenance module — built on ensemble machine learning models trained against a growing failure database — moved out of beta and into general availability in Q2 2021. Within twelve months of launch, client fleet data confirmed an average 34% reduction in unplanned stoppages across monitored assets. The platform expanded to cover mining haul trucks and excavators, following significant client interest from open-cast mining operators in Kenya and Zambia. A satellite connectivity module was added to address the connectivity challenge in remote mining corridors, becoming a standard feature across all new Kendaall hardware generations.
SAP, Oracle, and CMMS Integration Layer Released
The single most requested capability from enterprise clients was tighter integration with their existing ERP and CMMS systems. In 2022, Kendaall released its native integration suite, with pre-built connectors for SAP PM, Oracle Utilities, and IBM Maximo. The REST API and webhook architecture were published with full Swagger documentation and SDK libraries in Python, JavaScript, and Java. This allowed client IT teams to integrate Kendaall telemetry into existing operational workflows without custom development. Average integration timeline dropped from twelve weeks to under three weeks as a result.
Port Terminal and Construction Fleet Modules Launched
Kendaall’s platform extended into port terminal operations and heavy construction fleet management following successful pilot programmes at two East African container terminals and a major infrastructure construction project. Port-specific capabilities — including structural health monitoring for ship-to-shore cranes, rubber-tyred gantry drive system analytics, and terminal equipment utilisation mapping — were added as an industry-specific configuration layer on the core platform. The construction module introduced geofencing-based theft prevention, utilisation cycle analysis, and hydraulic system predictive maintenance for excavators and boring machines.
ISO 27001 Certification and Continental Scale
Kendaall Tracking achieved ISO 27001 certification for its information security management system in early 2024, reflecting the growing enterprise security requirements of clients in regulated industries and government-affiliated logistics operations. The platform now supports asset fleets across Kenya, Tanzania, Uganda, Rwanda, Zambia, and South Africa, with enterprise partnerships active in the Middle East and Southeast Asia. A dedicated research team continues to expand the failure pattern database, which now exceeds two million asset-hours of training data across diesel-electric and electric locomotive configurations, open-cast and underground mining equipment, and port terminal machinery.
Three Core Features That Define
How We Work
Kendaall Tracking’s platform is built around three foundational capabilities, each engineered to address a specific failure mode in how industrial asset management has traditionally been approached — and each delivering measurable, verifiable outcomes for the operations teams that use them.
01
Seamless System Integration
Kendaall Tracking is designed to enhance the operational systems your team already depends on, not to replace them. Genuine integration means that asset intelligence flows automatically into work order management, procurement forecasting, financial reporting, and compliance documentation — without manual data entry, without custom middleware, and without IT projects that take months to deliver value.
The Kendaall integration architecture is built around two complementary approaches: native connectors for the most widely deployed enterprise platforms, and a fully documented REST API for bespoke operational systems. Both paths are supported by Kendaall’s professional services team from initial configuration through production go-live.
02
User-Friendly Interface
Asset intelligence creates no value if it lives inside a system that only a small team of specialists can interpret. Kendaall’s dashboard was designed with operations managers, maintenance supervisors, and logistics planners as its primary audience — not software engineers or data scientists. The interface surfaces decision-ready information at every level, from a fleet-wide health overview to a drill-down inspection of a single asset’s vibration spectrum in the last 48 hours.
Simplicity in interface design does not mean sacrificing analytical depth. Kendaall’s dashboard provides the broad overview that an operations manager needs for their morning briefing and the technical granularity that a maintenance engineer needs to plan an intervention — within the same consistent, intuitive structure.
03
Custom Operational Alerts
Alert systems that treat every deviation equally create noise, not intelligence. When a maintenance supervisor receives fifty alerts and one of them matters, the cost of parsing the noise is itself an operational risk. Kendaall’s intelligent alert engine is built on the opposite philosophy: every alert that fires should be genuinely actionable, correctly prioritised, and delivered to the right person through the right channel at the right moment in their operational day.
Alert configuration in Kendaall is context-aware at multiple levels simultaneously. Threshold parameters adjust automatically for asset type, environmental conditions, operational mode, and historical baseline behaviour. A locomotive running on a gradient has different acceptable thermal parameters than the same locomotive on a flat corridor — the system knows the difference and alerts accordingly.
Average Downtime Reduction
Across client fleets in the first 12 months of deployment
Platform Uptime SLA
Guaranteed and maintained across all production environments globally
Asset-Hours of Training Data
In the predictive failure pattern database powering our ML models
Countries Deployed
Active enterprise client deployments across Africa, the Middle East, and Southeast Asia
What Sets Kendaall Apart in Asset Management
The asset tracking market is crowded with point solutions that solve narrow problems. Kendaall Tracking was built to solve the whole problem — and to do it in environments and for asset types that generic platforms are not equipped to handle.
Comprehensive Asset Insight
Most tracking platforms answer the question: where is this asset right now? Kendaall answers the harder questions: what condition is this asset in, how is it performing relative to its operating history, and what is the probability that it will need a maintenance intervention in the next 72 to 120 hours? This distinction between location data and genuine asset intelligence is the central value proposition of the Kendaall platform.
Our sensor arrays collect over 240 data points per asset per minute across vibration, temperature, pressure, GNSS position, power consumption, and acoustic signatures. Advanced monitoring and data analytics synthesise this continuous stream into a structured asset health model that updates with every data packet received — giving operations teams a living picture of their entire fleet, not a snapshot from a periodic inspection.
Tailored Solutions for Every Operational Context
A rail freight operator managing a diesel-electric locomotive fleet on the Nairobi–Mombasa corridor has a fundamentally different set of operational requirements from an open-cast mining operator running haul trucks in the copper belt of Zambia. Generic telematics platforms fail both because they cannot be configured to speak the language of either operational environment specifically enough to be genuinely useful.
Kendaall’s approach is different. Before any deployment, our solutions engineers conduct a detailed operational context analysis — reviewing asset configurations, failure history, maintenance workflow, regulatory requirements, connectivity environment, and the operational questions the client most urgently needs answered. The platform is then configured specifically for that context, with alert thresholds, dashboard layouts, report structures, and integration data flows built around the client’s specific operational reality rather than a generic template. This is what we mean by tailored solutions: not a form with a few configurable fields, but a genuinely context-specific deployment of a powerful platform.
Around-the-Clock Operations Support
Asset failures do not observe business hours. A locomotive bearing that begins showing anomalous vibration signatures at two in the morning on a Tuesday is just as financially consequential as one that fails at midday on a Thursday. Kendaall Tracking’s 24/7 customer success and technical support capability means that when a critical alert fires, there is a Kendaall specialist available to help interpret it, escalate it through the right channels, and support the maintenance team’s response — regardless of the time zone or time of day.
Every enterprise Kendaall client is assigned a named Customer Success Manager with domain expertise in the client’s specific industry. The CSM manages the ongoing relationship, including alert threshold reviews as the platform learns more about individual asset behaviour, integration updates as client operational systems evolve, and quarterly performance reviews that quantify the platform’s contribution to the client’s operational outcomes.
Demonstrated Track Record of Operational Impact
Kendaall Tracking’s value proposition is grounded in documented outcomes. We do not ask clients to take our technology’s effectiveness on faith. Every Kendaall deployment is accompanied by a baseline operational assessment before go-live and a structured impact review at the six- and twelve-month marks. These reviews quantify the reduction in unplanned stoppages, the maintenance cost savings from predictive scheduling versus reactive repair, the alert response time improvements, and where applicable, the insurance premium reductions associated with improved compliance documentation and theft prevention capability.
Across our client portfolio, the documented outcomes are consistent: an average 38% reduction in unplanned downtime in the first twelve months, maintenance cost reductions in the range of $1.8 million to $2.4 million annually per 50-asset fleet in the rail freight sector, and complete elimination of successful theft incidents for assets operating under active Kendaall geofencing. These are not marketing projections — they are verified outcomes from live deployments.
Meet the Experts Driving Kendaall’s Innovation
Every capability on the Kendaall platform reflects the expertise, discipline, and commitment of the team that built it and continues to develop it. These are the individuals at the heart of what we do — and what we are building next.
Jane leads Kendaall’s engineering and product development with over fourteen years of experience in embedded systems, industrial IoT, and machine learning. She designed the multi-network connectivity architecture and the predictive maintenance engine that form the technical foundation of the Kendaall platform. Jane holds advanced degrees in Electrical Engineering and Data Science and has published research on sensor fusion for remote industrial environments.
Simon oversees all client deployment operations across Kendaall’s regional portfolio, coordinating hardware installation teams, integration specialists, and customer success managers to ensure every deployment meets Kendaall’s exacting go-live standards. With a background in rail freight operations management spanning eleven years across East and Southern Africa, Simon brings deep contextual knowledge of the operational environments in which the Kendaall platform is deployed.
Mary leads Kendaall’s data science and analytics function, responsible for the ongoing development and training of the predictive maintenance machine learning models that form the platform’s core intelligence capability. With a PhD in Statistical Learning and nine years of applied experience in industrial failure analysis, Mary has built and continues to expand the Kendaall failure pattern database — now exceeding two million asset-hours of training data across locomotive, mining, and port terminal equipment categories.
James leads Kendaall’s customer success and technical support team, ensuring that every client has a responsive, knowledgeable point of contact throughout their relationship with the platform. With eight years of experience in enterprise logistics technology support and a background in mechanical engineering, James bridges the technical and operational worlds — equally fluent in alert threshold configuration, API integration troubleshooting, and the operational language of logistics managers on the ground.
What Kendaall Tracking Stands For
Kendaall Tracking exists within an industry where the consequences of operational failure are measured in financial terms that run into millions of dollars — and in human terms that are harder to quantify. An asset failure on a remote freight corridor affects logistics schedules, employment, supply chains, and the communities that depend on them. We take that responsibility seriously in every decision we make about how our platform is built, deployed, and supported.
Our commitment to our clients extends beyond software and hardware delivery. We commit to being the organisation that picks up the phone at two in the morning when an anomalous alert fires on a critical asset. We commit to being the team that reviews alert threshold configurations proactively when seasonal temperature changes affect baseline parameters. We commit to building the integrations that connect our platform’s intelligence to the workflows where it can actually change decisions.
We also hold ourselves accountable to commitments that go beyond the immediate client relationship. Data security is a non-negotiable commitment — our ISO 27001 certification and SOC 2 Type II attestation reflect the rigour we apply to protecting the operational data that our clients trust us with. Environmental responsibility means building hardware designed for long operational life and minimal e-waste, and providing the fuel efficiency and emissions data that supports clients’ ESG reporting requirements. Local capability development means investing in Kenyan engineering and operations talent, because the problems of African logistics deserve solutions built by people who understand African logistics from the inside.
Security First
AES-256 encryption across all data paths, ISO 27001 certified infrastructure, and SOC 2 Type II attestation for security, availability, and confidentiality controls protecting every byte of client operational data.
People-Led Support
Real people, with real logistics expertise, available around the clock. Every escalation reaches a specialist who understands the operational context, not just the technology.
Built for Africa
Designed from first principles for the realities of African logistics: intermittent connectivity, extreme environments, remote operations, and the specific regulatory and operational contexts of the continent’s freight and mining sectors.
Outcome Accountability
We measure our own success by the outcomes our clients achieve, not the features we ship. Every deployment includes structured impact reviews that quantify the platform’s contribution to operational results.
Regulatory Confidence
Automated compliance documentation, tamper-evident maintenance logs, and duty-cycle records ensure that audit-readiness is built into normal operations rather than prepared at reporting time.
Long-Term Partnership
Kendaall’s business model is built on long-term client relationships, not one-time deployments. Our incentive is always aligned with our clients’ ongoing operational success, not feature adoption metrics.
Ready to Meet the Team
Behind the Platform?
Schedule a 45-minute conversation with a Kendaall solutions engineer who specialises in your industry. We will walk through exactly how the platform addresses your operational context, and build a preliminary deployment and ROI model based on your fleet configuration and operational profile.